Privacy policy
How we collect, use, disclose and protect your information when you use our website, platform and services.
Last updated September 2026
Effective date: 9 August 2026
1. Information we collect
We may collect the following information:
Personal information
- Full name
- Email address
- Phone number
- Company name
- Billing information
- Payment details
Account information
- Username
- Password (encrypted)
- User role (Client, Clipper, Manager, Administrator)
Campaign information
- Campaign details
- Social media account usernames
- Submitted clip links
- Performance metrics
- View counts
- Platform analytics
Technical information
- IP address
- Browser type
- Device information
- Cookies
- Log files
- Website usage analytics
On this website specifically, if you arrive from an advertisement or a tagged link we also store the campaign tags it carried (utm_source, utm_medium, utm_campaign, utm_content, utm_term and fbclid) and the referring website alongside your enquiry, so we can tell which campaigns produce real conversations. We do not collect payment details on this website, and we do not ask for anything sensitive here.
2. How we use your information
We use your information to:
- Create and manage user accounts.
- Deliver clipping services.
- Track campaign performance.
- Display analytics dashboards.
- Process payments.
- Manage contracts.
- Communicate with users.
- Improve our platform.
- Detect fraud and unauthorised activity.
- Comply with legal obligations.
3. View tracking
Our platform tracks publicly available engagement metrics from supported social media platforms, including TikTok, Instagram, Facebook and YouTube. These metrics may include views, likes, comments, shares, post URLs and upload dates. We do not access private account information unless authorised by the account owner.
4. Connected YouTube channels
Our platform uses YouTube API Services. A creator working on a campaign may connect their YouTube channel through Google sign-in. With their consent, and on read-only permissions only, we receive the channel's name, ID and thumbnail; the videos on it with their public statistics; and channel analytics such as watch time, average percentage viewed and aggregated audience reports. Audience figures arrive already grouped by YouTube and never identify an individual viewer.
We use this solely to confirm the creator owns the channel they registered and to measure the performance of videos posted for a campaign, so creators are paid accurately and clients see verified reports. We never upload, edit or delete anything on a connected channel, never use YouTube data for advertising, and never sell it or pass it on beyond that reporting.
Connecting a channel is also subject to the YouTube Terms of Service, and Google's handling of your data is governed by the Google Privacy Policy. A creator can disconnect at any time inside the platform, or revoke our access entirely from Google's security settings page. We then stop collecting from that channel immediately and delete the stored YouTube data for it within 30 days.
Editoz Clipping's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Third-party services
We may use third-party providers including:
- Stripe
- Wise
- Whop
- GoHighLevel
- Google Analytics
- Google Drive
- Dropbox
- Airtable
- Softr
- Make.com
- Meta (Facebook) advertising and measurement
- Social media APIs
These providers have their own privacy policies.
Advertising measurement on this website. Where you accept cookies, we load Google Analytics and the Meta pixel, and we send a hashed version of your email address or phone number to Meta so it can match your enquiry to the advertisement you saw. Hashing means Meta receives a scrambled value rather than the address itself. If you decline in the cookie banner, neither is loaded and no measurement data is sent.
6. Data sharing
We do not sell personal information. Information may be shared only with payment providers, cloud hosting providers, analytics providers, and legal authorities when required by law.
7. Data security
We use reasonable administrative, technical and physical safeguards to protect your information. These include encryption, secure authentication, role-based permissions, access controls and regular monitoring. No method of transmission over the internet is completely secure.
8. Data retention
We retain information only as long as necessary to provide services, meet legal obligations, resolve disputes and enforce agreements.
9. Cookies
Our website may use cookies to keep users logged in, remember preferences, analyse website traffic and improve user experience. You may disable cookies through your browser settings. On this website, analytics and advertising cookies load only after you accept them in the banner; to change your mind later, clear this site's data in your browser and the banner returns.
10. Your rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Request a copy of your data
- Withdraw consent where applicable
11. Children's privacy
Our services are not intended for individuals under 18 years of age.
12. Changes to this policy
We may update this Privacy Policy at any time. Changes become effective immediately upon posting.
13. Contact
Questions regarding this Privacy Policy may be directed to Editoz Clipping at hello@editozclub.com.